I have a professional degree in "Networking, Distributed Computing and Multimedia" and studied computer science at the Pierre and Marie Curie University (Paris 6). My initial training and my professional experience with end customers and service providers have enabled me to obtain cross-disciplinary skills in the management of IT projects, both as a customer and as a service provider.
With more than fifteen years of experience, my key characteristics are listening, autonomy, strength of proposals, anticipation of user needs.
My activity has led me to acquire knowledge in several areas of the real estate world: maintenance, facility management and energy. All of this is aimed at commercial property, social housing and private housing.

I have skills in the administration of EDM (Loris), CMS (Alfresco), CMMS (SAM, Infor EAM), HRIS (Figgo) and CRM (Salesforce) tools.
I have been a Salesforce consultant since September 2013. With a dual role as Salesforce Project Manager and Salesforce Business Analyst, I can cover all the activities of a project, from the identification of user needs to the production of the requested changes, including the monitoring of developments and the execution of functional tests and the monitoring of user test phases.
As a Salesforce System Administrator, I know how to define user rights, automate business processes and customise the application.
Having worked on Sales Cloud and Community Cloud, I want to increase my knowledge of other Salesforce components such as the "Servcice Cloud" and "CPQ" modules.
At ST-Groupe, I also gained skills on the development side (Visualforce and Apex).

On this space, you can consult my CV and my main achievements