Quiz - Leonard STRONG

Identity *

First name

Name

Email *

What does the acronym CRM stand for? *

Certified Reference Material
Customer Relationship Management
Crew Resource Management

How is the data organised in Salesforce? *

In objects and records
In sheets and rows

How does the navigation between objects work? *

By searching for the tabs in the dedicated menu
By searching for applications with parameters
By going to the display screen of all tabs
By making one of the above proposals

What are the applications? *

Single objects
Functionality alone
Objects and features
Nothing at all

Sales people rely on Outlook for *.

Create campaigns and manage contacts
Schedule appointments and manage contacts
Manage cases and prioritise leads
Initiate new products and remove obsolete ones

The direction of synchronisation is *.

From Salesforce to Outlook only
From Outlook to Salesforce only
Potentially bi-directional
Configurable

2 responses

Does the Outlook integration allow you to create records? *

Always
Never
Depending on the setting

Synchronization between Outlook and Salesforce is *.

Forcibly manual
Automatable in Salesforce

What is a profile? *

A parameter defining the visible data
A parameter defining which actions are allowed
An enabling parameter on objects and functions
An enabling parameter on report files
The profile has no functional use

2 responses

What is a queue? *

A group of users
The possible owner of a customer account
The possible perpetrator of a case
An element available for tracks
An element available for requests

3 responses

What is a role? *

A group of users
A parameter defining the visible data
A parameter defining which actions are allowed
An enabling parameter on objects and functions
An enabling parameter on report files
The role has no functional use

What does the role hierarchy represent? *

A territorial grouping of users
The level of access to data for users
A picture of the company's organisation

What is a report type? *

A template used to create reports
A template used for creating dashboards
A filter for displaying records
A field display filter

3 responses

A report type can be *.

Standard
Personalized
None of the 2 solutions
The 2 solutions

What is a report?

A list of records
An element based on a type of report
An element based on several types of reports

2 responses

What is the Tabular format? *

A spreadsheet organised in columns and rows
A spreadsheet grouping the records into rows
A spreadsheet grouping the records into rows and columns
A set of blocks, each corresponding to a "sub-report

What is the Joint format? *

A spreadsheet organised in columns and rows
A spreadsheet grouping the records into rows
A spreadsheet grouping the records into rows and columns
A set of blocks, each corresponding to a "sub-report

What is the Matrix format? *

A spreadsheet organised in columns and rows
A spreadsheet grouping the records into rows
A spreadsheet grouping the records into rows and columns
A set of blocks, each corresponding to a "sub-report

What is the Summary format? *

A spreadsheet organised in columns and rows
A spreadsheet grouping the records into rows
A spreadsheet grouping the records into rows and columns
A set of blocks, each corresponding to a "sub-report

What is a dashboard? *

A presentation of the main measures of the body
A set of dashboard components
A set of reports

2 responses

How can a dashboard be run? *

Only as a specific user
Only as a logged-in user
As a specific or logged-in user

Does the dashboard allow access to reports? *

Systematically to all existing reports
Systematically to all reports related to the table
Access to reports is not possible
Access to the reports depends on the settings of the component

What support is available? *

The Success community
Technical support
The documentation
All the items listed

How is access to online help available? *

Always
Never
Depending on the profile settings

What is Trailhead? *

The Salesforce e-learning environment
The Salesforce online help environment
Is a support with overhead payantième choice

Who is the target audience for Trailhead? *

End users (sales, support, etc.)
The Trustees
The developers
All these actors

What is the user's level? *

Beginner
Intermediate
Advanced
All levels mentioned

What is an object? *

A database table
One column
One line
None of these options

How to define a relationship between objects? *

By a text field
By a main-details field
By a reference field
Through specific development

2 responses

For an object, is the ID field mandatory? *

Can we create custom fields on all objects? *

What is the default format of the ID field? *

15 numeric characters
15 alpha-numeric characters
18 numeric characters
18 alpha-numeric characters

On which objects can you see standard fields? *

Standard objects
Customised objects
BigObjects
All object types

Does Salesforce offer a schema generator? *

Can we generate a schema outside of Salesforce? *

What impacts can be generated by incorrect data? *

3 responses

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY
Social Hiring and Applicant tracking system	From 69.99 USD / user / month	Human Resources	11 July 2014	yes	not
TheHRMS Human Resource Management system	Contact us	Human Resources	19 February 2014	not	not
Jobscience	160 USD / user / month	Human Resources	14 September 2007	not	yes

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY
Facebook	Free of charge	Campaign Management	22 January 2014	yes	not
LinkedIn Sales Navigator for Salesforce	Free of charge	Productivity	13 January 1900	yes	not
Viadeo for Salesforce	Free of charge	Sales Intelligence	12 October 2011	not	not

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY	PREREQUISITE
Salesforce CPQ	From 75 EUR / user / month	Quotes & Orders	21 April 2010	yes	yes
Free CPQ Solution	Free of charge	Quotes & Orders	30 November 2015	not	not

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY	PREREQUISITE
Microsoft Dynamics NAV	From 250 USD / subscription / month	Integration	14 March 2007	yes	not
Sage Business Cloud Financials	From 549 USD / Company / month	Accounting	12 August 2015	yes	not
Invoices for Salesforce	From 59 USD / user / month	Accounting	31 January 2012	yes	yes	"Efficient invoicing/billing and receivables right within Salesforce Your invoices are already in Salesforce, however scattered across customers and sales records. So invoicing should simply involve automatically piecing these parts together, without re-keying a thing. This is what Invoices for Salesforce does. Simple!"

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY	PREREQUISITE
DocuSign for Salesforce	From 12 USD / user / month	Contract Management	7 March 2010	yes	yes	- Send, eSign & track agreements & approvals anytime, anywhere, & from any device - Grow your business efficiently by digitizing legal documents, sales agreements, HR forms, & more.
Adobe Sign	Free of charge	Contract Management	6 October 2006	yes	yes	No account or license required for e-signers -- accounts / licenses only required for senders.
Simple Signature	Free of charge	Contract Management	26 May 2016	yes	yes	--

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY	PREREQUISITE
SPRINTER Agile Scrum Project Management	From 100 USD / Company / month	Project Management	20 August 2013	not	not	This App uses Salesforce Workflow and API that are standard features of Enterprise, Unlimited, and Developer Editions. Chatter allows users to follow and collaborate on SPRINTER items, but is not required for the App.
Agile Accelerator	Free of charge	Project Management	31 March 2015	yes	not	--
Taskfeed	25 EUR / user / month	Project Management	23 July 2014	yes	yes	Taskfeed required Chatter to be enabled.
Salesforce & JIRA Server Connector	From 10 USD / 10 licences / year	IT Management	2 May 2008	not	not	--

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY	PREREQUISITE
MailChimp for Salesforce	Free of charge	Mass Emails	10 July 2013	yes	not	If you have enabled the built-in integration with salesforce.com within MailChimp you may risk adversely high salesforce.com API call volumes when used in conjunction with MailChimp for Salesforce.
Inxmail Professional email marketing for Salesforce	Contact us	Mass Emails	3 January 2012	yes	not	You need the following components to use Inxmail Professional for Salesforce CRM: Inxmail Professional ASP service/server software (licence), version 4.4.0.912 or higher; Inxmail Professional client software (optional for extended range of functions).

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY	PREREQUISITE
Alfresco Content Connector	Contact us	Document Management	23 February 2017	yes	not	In addition to this managed package, a working Alfresco environment is required, with the Content Connector for Salesforce components (amps) installed.
Dropbox for Salesforce	Free of charge	Collaboration	15 October 2014	yes	not	--

TITLE	PRICE	CATEGORIES	FIRST RELEASE	LIGHTNING READY	MOBILITY	PREREQUISITE
Cap Adresse - Data Quality Application	Free of charge	Data Cleansing	19 November 2014	yes	not
Clean Suite for CRM: All-in-One Data Cleansing App	19.99 USD / Company (one time)	Data Cleansing	3 March 2015	yes	not	"Validate, update, enrich & dedupe your contact data FREE TRIAL AVAILABLE The #1 Dirty Data Fighter - Melissa's Clean Suite verifies, cleans, updates, and enriches your data. With real-time processing + batch processing available, every name, address, email and phone - will be accurate and reliable."
AddressTools Premium: Global Address Validation and Standardization Suite	From 900 USD / Company / year	Data Cleansing	20 April 2010	yes	not	For configuration options please visit the CountryComplete Administration tab after the package has been installed.
AddressTools Free: Address Validation and Standardization Suite	Free of charge	Data Cleansing	15 July 2009	not	not	For configuration options please visit the CountryComplete Administration tab after the package has been installed.
Opti-Time Cloud Tour	From 15 EUR / user / month	Field Service	21 November 2014	yes	yes

Types of objects	Description
Standard objects	Objects included with Salesforce
Customised objects	Objects created by administrators to store company-specific information
External objects	Objects similar to Custom Objects, except that they are mapped to data outside the Salesforce organisation

Broadcast	Year	Theme	OrgaCode	Organization
Europa	1956	Construction of Europe. Tower formed from the Latin word Europe "EUROPA".	CECA	European Coal and Steel Community
Europa	1957	Peace and prosperity through agriculture and industry	CECA	European Coal and Steel Community
Europa	1958	Peace in the service of European ideas. Dove flying over the E of Europe	CECA	European Coal and Steel Community
Europa	1959	6-ring chain	CECA	European Coal and Steel Community
Europa	1960	1st issue of the European Conference of Postal and Telecommunications Administrations (CEPT). Roman 19-spoke chariot wheel	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1961	Stylized dove composed of 19 doves	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1962	Stylized tree with 19 leaves	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1963	United Europe. Stylized cross composed of 4 interlaced U's	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1964	5th anniversary of the CEPT. 22-petalled flower	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1965	3-leafed sprig (representing post, telephone and telegraph) and fruit composed of the letters CEPT	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1966	Sailboat	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1967	22-tooth gears	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1968	Key	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1969	10th anniversary of the CEPT. Ancient temple with the words Europa and CEPT as columns	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1970	24-wire mesh	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1971	Chain with one link forming the O in the word Europa	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1972	Telecommunication. Aurora Borealis composed of 14 stars	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1973	Post, telephone and telegraph. Post horn with 3 arrows	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1974	Sculptures	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1975	Paintings	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1976	Handicrafts	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1977	Landscapes	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1978	Monuments	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1979	Postal history	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1980	Famous people	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1981	Folklore and festivals	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1982	Historical events	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1983	Human genius	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1984	25th anniversary of the CEPT - common ground: a bridge	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1985	Music (European Year of Music)	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1986	Nature conservation	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1987	Modern architecture	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1988	Transport and communications	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1989	Children's games	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1990	Postal buildings	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1991	Europe and space	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1992	500th anniversary of the discovery of America	CEPT	European Conference of Postal and Telecommunications Administrations
Europa	1993	Contemporary art	PostEurop	Association of European Public Postal Operators
Europa	1994	Great discoveries	PostEurop	Association of European Public Postal Operators
Europa	1995	Peace and Freedom - 50th anniversary of the end of World War II	PostEurop	Association of European Public Postal Operators
Europa	1996	Famous European women	PostEurop	Association of European Public Postal Operators
Europa	1997	Tales and legends	PostEurop	Association of European Public Postal Operators
Europa	1998	National festivals and celebrations	PostEurop	Association of European Public Postal Operators
Europa	1999	Nature reserves and parks	PostEurop	Association of European Public Postal Operators
Europa	2000	New millennium - common motif: 6-star tower built by children	PostEurop	Association of European Public Postal Operators
Europa	2001	Water as a natural resource	PostEurop	Association of European Public Postal Operators
Europa	2002	The circus	PostEurop	Association of European Public Postal Operators
Europa	2003	The art of the poster	PostEurop	Association of European Public Postal Operators
Europa	2004	The holidays	PostEurop	Association of European Public Postal Operators
Europa	2005	Gastronomy	PostEurop	Association of European Public Postal Operators
Europa	2006	Integration as seen by young people	PostEurop	Association of European Public Postal Operators
Europa	2007	Centenary of Scouting	PostEurop	Association of European Public Postal Operators
Europa	2008	Correspondence: rediscovering the pleasure of writing	PostEurop	Association of European Public Postal Operators
Europa	2009	Astronomy (International Year of Astronomy)	PostEurop	Association of European Public Postal Operators
Europa	2010	Children's books	PostEurop	Association of European Public Postal Operators
Europa	2011	Forests (International Year of Forests)	PostEurop	Association of European Public Postal Operators
Europa	2012	Visit ... (e.g. "Visit France")	PostEurop	Association of European Public Postal Operators
Europa	2013	Postal vehicles (20th anniversary of PostEurop)	PostEurop	Association of European Public Postal Operators
Europa	2014	National musical instruments	PostEurop	Association of European Public Postal Operators
Europa	2015	Antique toys	PostEurop	Association of European Public Postal Operators
Europa	2016	Ecology in Europe "think green" - common motif (60th anniversary of Europa stamps)	PostEurop	Association of European Public Postal Operators
Europa	2017	The castles	PostEurop	Association of European Public Postal Operators
Europa	2018	Bridges	PostEurop	Association of European Public Postal Operators
Europa	2019	National birds	PostEurop	Association of European Public Postal Operators
Europa	2020	The old postal routes	PostEurop	Association of European Public Postal Operators

Form	Subform	Description
general collection	geographic collection	Geographical or traditional collecting consists of collecting stamps or other postal marks by country. One can specialise in certain countries.
specialized collection	historic collection	A collection of stamps or postal objects relating to a special period in the postal history of a country.
specialized collection	monographic collection	Collection of commonly used stamps to study unusual presentations, manufacturing features, varieties etc.
specialized collection	thematic collection	Gathering of stamps that are related to a particular theme and then organizing them for public display or preservation for encyclopedic purposes

Class	Subclass	Description
Chronological	Classic stamps	Old stamps issued before 1870
Chronological	Semi-modern stamps	Stamps issued between 1870 and 1914
Chronological	Modern stamps	Stamps issued from 1940 onwards
Type of programme	Current issue	Postage stamps printed in very large quantities for a specific purpose: franking of inner letters and postcards or as a complementary value
Type of programme	Special broadcast	Grouping of thematic stamps and commemorative stamps. The former are regular, the latter are not.
Type of programme	Common or joint issue	Stamp issues carried out in the same year by at least two countries. Most of them are one-offs between a handful of postal administrations, some are regular between member countries of the same organisation, such as the Europa issue since 1956.
Type of issue	Thematic stamps	Stamps illustrating a particular theme : Fauna, Flora, Jewellery etc...
Type of issue	Commemorative stamps	Postage stamp with a figure commemorating or illustrating a fact, a character or an event in a specific way
Type of issue	Tax stamps	Mark or figurine intended to prove that a citizen has paid certain categories of taxes to a public authority
Type of issue	Custom stamps	Postage stamps illustrated or accompanied by a vignette illustrated by a drawing or photograph chosen by an individual, association or non-governmental company.

Type (French wording)	Type (English wording)	Type (French wording)	Type (English wording)
Automatic number	Auto Number	Check box	Checkbox
Currency	Currency	Date	Date
Date/Time	Date/Time	Messaging	Email
External reference relationship	External Lookup Relationship	Formula	Formula
Geolocation	Geolocation	Hierarchical relationship	Hierarchical Relationship
Indirect reference relationship	Indirect Lookup Relationship	Research relationship	Lookup Relationship
Principal-Detail Relationship	Master-Detail Relationship	Digital	Number
Percentage	Percent	Telephone	Phone
Selection list	Picklist	Selection list (multiple selection)	Picklist (Multi-select)
Summary of accumulation	Roll-Up Summary	Text	Text
Text (encrypted)	Text (Encrypted)	Text box	Text Area
Text box (long)	Text Area (Long)	Text box (enriched)	Text Area (Rich)
Time	Time	URL	URL

What is Philately	click here ""
The London forgeries	click here ""
The Universal Postal Union	click here ""
French philatelic history	click here ""
British Philatelic History	click here ""
The Philatelic History of the British Empire	click here ""

Stage 1	Step 2
Step 3

Broadcast	Year	Theme	OrgaCode	Organization
Sepac	2007	Landscape I	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2009	Landscape II	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2011	Landscape III	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2013	Animals	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2014	Flowers	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2015	Culture	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2016	Seasons	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2017	Crafts	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2018	Spectacular views	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2019	Historic houses	SEPAC	Cooperation of Small European Postal Administrations
Sepac	2020	works from national collections	SEPAC	Cooperation of Small European Postal Administrations

National posts
The French Post Office	FRANCE	www.laposte.fr
Australia Post	AUSTRALIA	auspost.com.au
Swiss Post	SWITZERLAND	www.post.ch
The British Post Office	UNITED KINGDOM	www.royalmail.com
Israel Post (in English)	ISRAEL	www.israelpost.co.il
Businesses
Yvert and Tellier	FRANCE	www.yvert.com
Lindner	GERMANY	www.lindner-original.fr
Philantology	FRANCE	www.philantologie.fr
Marigny Philately	FRANCE	www.marigny-philatelie.com/fr
Rhône Philately	FRANCE	www.rhonephilatelie.fr
Associations and Chambers of Representatives
Universal Postal Union	Postal operators (world)	www.upu.int
International Federation of Philately	Philatelic Federations	www.f-i-p.ch
PostEurop	Postal operators (Europe)	www.posteurop.org
CNEP (trade union chamber)	FRANCE	www.cnep.fr
FFAP (Federation of Philatelic Associations)	FRANCE	www.ffap.net
American Philatelic Society	USA	stamps.org
Vocabulary
VulgumTechus	Lexicon	vulgumtechus.com/Lexicon_of_philacy%C3%A9lie#External_links
FFAP (Federation of Philatelic Associations)	Lexicon	www.ffap.net/Philatelie/lexiquephil.php