Profile | ||
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My experience with end customers and service companies has enabled me to obtain comprehensive skills in the management of IT projects, both as a customer and as a service provider. My key characteristics are listening, autonomy, adaptability, strength of proposals and anticipation. With a user's eye, I always try to respond as closely as possible to the needs expressed. In the context of my activity as an end client, I have successful experience in the selection and management of service providers. |
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Social networks | LinkedIn profile | Viadeo profile |
Competencies | ||
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Technical expertise | ||
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Business software | CRM (Salesforce) |
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CMMS (Infor EAM, SAM) Finance (GEC Vision) HRIS (Figgo, Kelio) : EDM (Loris) ECM (Alfresco) CMS (WordPress) BI (Crystal Reports) |
Application administration, user rights management Delegated project management Application administration, delegated project management Application administration, user rights management Application administration, delegated project management Project management Report design |
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Salesforce tools | Salesforce Inspector, Salesforce Dataloader, Developer Console | |
Tools | OEM consoles, Toad, Kettle, Mantis, Redmine, GLPI | |
DBMS | Oracle versions 8i to 10g, MS Access, MySQL (basic) | |
Languages | Visual Force & APEX, SOQL, SQL, PL/SQL (notions), MS-DOS | |
Methods | : Agile, V-cycle | |
Certifications | ||
03/2017 | Salesforce Certified Administrator ADM 201. View the certificate. |
Employer | Customer | Description | Tasks |
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HN Services (ESN) | Société Générale FRB | Referencing of applications (UAA) | Requests are issued in a group tool. Implementation of a module for referencing requests and trouble tickets. All of this concerns the Poppartassociated tools and requests from contributors
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HN Services (ESN) | Société Générale FRB | Salesforce technical projects |
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HN Services (ESN) | Société Générale FRB | Implementation of the 5th Directive (ID capture) |
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ST Group (ESN) | Randstad Global Client Solution | Merger of Salesforce instances following the merger of the BUs (EU and USA). |
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ST Group (ESN) | Randstad Group France | For the instance used by HRCP: migration from Salesforce Classic to Lightning Experience |
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Feel Europe (ESN) | BNP Paribas Epargne et Retraite Entreprise | Cloud Service Implementation |
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Ocea Smart Building (end customer) | sales teams | Setting up the Users' Club |
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Ocea Smart Building (end customer) | sales teams | Implementation of the "condominium" commercial classification mechanism |
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Employer | Sponsor | Description | Tasks |
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Ocea Smart Building (end customer) | the HRD | Implementation of the leave management tool |
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Ocea Smart Building (end customer) | DAF | Project management for the accounting tool |
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Ocea Smart Building (end customer) | the ISD | Implementation of the Alfresco CMS |
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Faceo (end customer) | the ISD | Administration of the CMMS |
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Faceo (end customer) | the ISD | Administration of the customer request management solution |
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Shoah Memorial (final client) | the Documentation Center | DMS administration |
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Shoah Memorial (final client) | Security & Remembrance Services | MS Access applications |
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Professional experience | ||
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since 2021 HN SERVICES |
SALESFORCE CONSULTANT References : Société Générale since 2021 Société Générale FRB Business analysis and Salesforce configuration, user support management, architecture evolution
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2019 - 2021 ST GROUP |
SALESFORCE CONSULTANT References : Randstad Group (2 part-time assignments) 2019 - 2020 Randstad Global Client Solutions : Salesforce Administration 2019 - 2021 Human Resources Consultancy Partners & Randstad SourceRight : Salesforce Administration
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2018 - 2019 FEEL EUROPE (SII Group) |
SALESFORCE CONSULTANT References : BNP Paribas Epargne et Retraite Entreprise. 2018 - 2019 BNP Paribas EE : Salesforce MOA
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2013 - 2018 OCEA SMART BUILDING |
SALESFORCE ADMINISTRATOR
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2013 - 2017 OCEA SMART BUILDING |
S.I. BACK OFFICE ENGINEER Tools used : Figgo, GEC Vision, Alfresco, ETL Kettle, GLPI
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2012 - 2013 OCEA SMART BUILDING Resulting from the merger of Isiom, LDE Pro and Ocea France |
SOFTWARE VALIDATION ENGINEER The tools are developed by offshore teams. Front Office product lines for social housing and commercial buildings. Tools used : Mantis, proprietary software suite References : Suresnes Habitat, Créteil Habitat, CUS Habitat, Allianz, BPCE, BNP-P REPM, Crédit Coopératif, Engie, Unibail-Rodamco.
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2008 - 2012 ISIOM (SUEZ group) |
IT PROJECT MANAGER The tools are developed by offshore teams. References : Coopération et Famille, Habitat 35, OPHLM de La Rochelle, BNP-P REPM, BPCE, Bureau Veritas, CA-CIB, Unibail-Rodamco, Vinci Facilities. |
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2007 - 2008 ISIOM |
CONSULTANT References : Alcatel-Lucent, Areva, BRED, DGA, EADS, EP-MQB, France Telecom, Nexter, Société Générale, Thales Tools used : Infor EAM, proprietary software suite
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2006 - 2007 FACEO |
IT PROJECT MANAGER References : Alcatel-Lucent, Alstom, Areva, Business Objects, EADS, EP-MQB, France Telecom, Nexter, Thales Tools used : SAM CMMS, Crystal Reports, Oracle DBMS, proprietary software suite
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2006 TERALIANCE |
JUNIOR ORACLE CONSULTANT | |
2002 - 2005 MEMORIAL OF THE SHOAH |
COMPUTER TECHNICIAN Tools used : Loris, Kelio, Active Directory, MS Exchange, Oracle and Access DBMS, Visitor I.S.
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Internships / apprenticeships | ||
2002 | : MEMORIAL OF THE SHOAH - Ile de France Computer technician (internship, Licence Pro) | |
2002 | : INTERNET INNOVATION - Ile de France Technical webmaster (internship, Licence Pro) | |
2000 - 2001 | : COMPODATA, THALES UNIVERSITY - Ile de France Multimedia project designer (apprenticeship, DEUST) |
Salesforce Superbadges | |||
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06/2021 | Security Specialist | Business Administration Specialist | 07/2021 | Lightning Experience Reports & Dashboards Specialist. |
Continuing education | |||
since 2016 | : Salesforce Trailhead | 2014 | Salesforce ADM201 CRM |
2009 | CMMS : Infor EAM Administrator (Infor company) | 2008 | CMMS "Infor EAM" User (Infor company) |
2007 | GMAO " SAM user " (Site Alpha company) | 2004 | Oracle " Oracle Administration " : Oracle |
Initial training | |||
2001 - 2002 | Licence Professionnelle " Réseaux, Informatique Répartie, Multimédia ". UFR of Computer Science (UPMC - Paris VI) - mention AB | ||
2000 - 2001 | DEUST " SPI, Multimedia Engineering for Documentary Information ". CFA-UPMC & Thales University - mention AB | ||
Languages | English fluent, German schooling. |
Areas of interest | |||
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Hobbies | Stamp collecting, strategy games, board games | ||
Volunteering | Non-profit mutual society (computer scientist, managing member) | ||
Travel | Europe, Far East, Australia | ||
Downloads | |||
Digital CV | French version | English version |